Getting Started
Buy the sample to get started (Optional).
*Samples are pre-printed and CAN'T be customized, they are available for the customer to see the quality of our work. The production time for a Sample is 1 Week + Shipping time
Place your order.
Once your order is placed we will get back to you with the instructions to follow and datelines.
Production begins.
* Please remember that you should order your invitations at least 4 months in advanced as you should mail them two months prior to the wedding day.
*Re-ordering invitations (once they have been sent) will need to be scheduled as well and they will incur in an additional $25.00 small order fee. The same applies when reordering printed envelopes. The rule of the thumb is to add at least 10 invitations to your headcount to avoid having to order them last minute.
*To order any Matching Stationary such as Table Numbers, Menu cards, Ceremony Programs or Thank You Cards, please contact us and we will send you a quote according to the level of customization and embellishments requested.
Shipping Policy
The Shipping methods we use are:
Samples= USPS First Class Mail.Complete set of invitations = Priority Mail ( 2 to 3 days)Insurance and confirmation delivery included in these orders.We carefully pack and double box them.
***Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.
***SHIPPING IS BASED ON WEIGHT AND LOCATION- there will be no extra charges from our side for shipping or handling, once the box is ready and weighted we will send you a quote for both, regular Priority Mail as well as for the expedited service.
Refund Policy
Because every invitation is customized and personalized to each customer, returns are not accepted, however, cancellations are possible if the invitations haven't been printed yet, but the deposit will be forfeit. Cancellations are not possible once we have printed your wording and production has started.
Disclaimer:
* if your scheduled date for shipping happens to be on a weekend, the invitations will be sent the next available business day.* To avoid future misunderstandings we prefer all communications in written (rather than phone calls) so both of us can refer to a past conversation if needed.*It is the responsibility of the person who place the order to verify that all the invitations are correct and inspected immediately after received and before they are sent out to their guests.*Since our agenda is very tight (we only have 2-3 weeks for the assembling of the invitations while working on multiple orders at the same time), once production has started we CAN"T stop the assembling to send pictures or samples, because of this I always recommend buying a sample prior to placing a full order, so you can have an idea of the quality of my work and to know what to expect after an order is placed.*To avoid typographical errors or misspellings, we will go through a proofing time. During that time you will receive a set of digital proofs of your invitation for approval and we will be able to make any changes to the wording . Re-printing due to any errors after the final proofs are approved to print by the customer, will incur in additional charges at the client's expense. This is pretty much an industry-wide standard, so please make sure everything is correct before proceeding to approve and confirm if we are ready to go :)
Contact Info:
For quotes or a custom order - inknlove@gmail.com